No hot water, burst pipes or water leaks, blocked toilets or drains, when you have a plumbing emergency that needs fixing as soon as possible we’re the people to phone. Our The Ponds team of experienced and well trained plumbers can respond all day. Our plumbing vehicles are fully stocked so we are able to take care of almost all problems when at your place.
Regardless of your plumbing problem, call right away, we’re standing by to take your call to help take care of your plumbing problem.
When a leak starts spouting, or a drain is blocked, or the hot water simply is not, the last thing you want is to need to wait for a plumber to get there. In an urgent plumbing situation, often the longer you wait, the worse things get.
Plumbing disasters are not pre-booked let alone convenient. There are so many ways that a plumbing emergency can cause havoc, and that’s why we strive to be there as fast as possible, even if it’s public holiday or after hours.
Our The Ponds emergency plumbers are waiting right now for you to ring. We’re ready to solve your problems so that you can go back to enjoying life again. Our 24 hour service means you don’t need to wait, so just give us a phone for plumbing assistance, any day of the year.
Our company has been serving the The Ponds region for numerous years. All of our on call plumbers are certified, highly trained, and ready to fix whatever sort of emergency you can throw their way. We make sure to clean up any mess we make before we leave.
We don’t just do emergency plumbing though, we’re also available for plumbing jobs that are plumbing. Phone or email our friendly dependable staff, and we’ll assist you with all your plumbing needs. We are ready and waiting, regardless of what the problem is or how quickly it needs to be solved.
Help, I have a plumbing emergency!
What do you do when a plumbing disaster hits? The very first thing is to make sure it's safe, and not getting worse. Electricity and water don't play well together safely, so if you need to, turn the electricity off at the breaker box.
Many appliances and fixtures have service valves that can be turned off. For example, the toilet will have a tap below or beside the cistern. If you cannot locate a tap, or that does not stop the leak, then turn off the mains water isolating tap to stop all the water to the property.
Once that’s sorted, give our plumber a call, no matter what the day or time is. We’ll be with you promptly to fix the leak.
While you wait for our plumber to arrive, begin mopping up any water, put a bucket to catch drips, and remove important items from the affected area. If the property water is turned off, also switch off the heating for the hot water.
Help! How do I turn off the water!
The primary isolating valve will be on the border of your property close to the road. It is usually set into the ground below a blue or black cover.
Remember, a lot of appliances and fixtures have their own isolating valves also.
When your pipes are overflowing, you need assistance asap. Our emergency The Ponds plumbers understand how frustrating and damaging clogged drains can be, and they are ready to get them cleared again.
A obstructed pipe is a serious problem, especially when it involves sewage. If you’re lucky, you can unclog it yourself using a plunger. But if you can’t, you need help rapidly. Let’s face it, a clogged or overflowing toilet or sewer is something we ever wish to lay eyes on, or smell!
Our vans are well equipped to deal with any drain problem. Regardless of whether it is a toy blocking the toilet, a clog in the shower, or something has gone terribly wrong with the sewage line, our on call plumbers will get things flowing again.
In the rare instance that we can’t get the clog completely cleared or more comprehensive repairs are needed, our team will find an interim solution to tide you over until our plumbers return.
Can I unclog the drain myself?
If you've got a plunger, it is a good idea to try to clear a clog yourself. We recommend using a plunger that has a long handle, particularly for the toilet, so you can stay out of the splash zone. Chemicals are not recommended as they rarely work well and can cause damage to the pipes.
Don’t let a blocked pipe ruin your day. Ring us and our emergency plumber will have everything flowing smoothly in no time.
We generally take our hot water for granted, until it isn’t functioning correctly. Need to put grubby kids in the bath? Deperately need a good soak to defrost after a long cold day? Got a sink-full of of dishes to finish up? It’s hard to have a proper clean up when the water is cold.
When your hot water is not giving you that warm feeling, you want it working again promptly. Whether the heating element has blown, the thermostat is defective and the water is barely warm or practically boiling hot, there is a leak, or the tank is always overflowing, you need it repaired as soon as possible so you can get back to normal life.
Hot water leaks can quickly send your electricity bill through the roof. Leaks hiding in the back of the hot water cupboard can create significant damage to the cabinetry. If you don’t get it repaired as fast as possible, the cost can become more expensive by the hour.
When you discover the water is too cold or hot, or there is a leak in the hot water system, call our The Ponds emergency plumbers right away. We will get the hot water working again quickly. If there is a large amount of water leaking, turn off the water at the mains tap, and also turn off the heating element, until our plumbers arrive.
If your old hot water cylinder isn’t repairable, our professional plumbers can assist in picking the best options for your budget, household needs and your area. If the rest of the system is also deteriorating, our plumbers can organise improvements so you will soon be enjoying life again.
From the small clean water pipes in your floor, walls and roof, to the large sewage pipes in the ground, most of the pipes in your residence are hidden away out of sight and out of mind. You do not even think of them until there is an issue.
Once there is an issue though, it’s the most important thought in your mind. A leak or burst pipe is serious stuff, and you want it repaired without delay to prevent damage to your home, your furnishings and even your health.
Our emergency plumbers are set to be on the scene right away, so ring our team as soon as you discover a burst pipe or leak of any kind. You can minimise further flooding by turning the water to the house off at the mains tap if required.
Why did my pipe fail?
Pipes can break down and begin to leak for many reasons. If you own an older house, they may simply be aged and worn out. If you live in a very cold region, the pipework might have frozen and burst. In a new house, there may be an issue with how the pipes were installed. Underground junctions might have been invaded by tree roots trying to get to water and nutrients.
Our urgent plumbers will identify and repair the burst pipes or leaks quickly and cleanly.
Do you have a faucet that won’t turn on or off, drips, leaks into the cupboards, or is simply busted?
We have been called to an assortment of tap issues over the years, and we understand that even a tiny drip can sound like someone practising the kettle drums at night when the rest of the world is asleep. What was a minor annoyance, can suddenly become a dire plumbing emergency.
Not only can it keep the whole house awake, a leaking tap can put a big hole in your budget as well, especially if it is the hot water. Don’t let the bills rise higher, or possibly cause damage to your home, get hold of our on call plumber right away.
Whether you just need a washer, or a whole replacement tap, our urgent plumbers have got what you require. All our vehicles are well equipped with parts and have a modest choice of replacement taps and faucets to select from if needed. If we do not have the tap you need, our plumber can install an interim tap until we find the style you need.
From large to small, our The Ponds emergency plumbers can fix any plumbing crisis. As well as taps, we offer a wide selection of emergency and day to day plumbing services.
How can I stop the dripping sound temporarily so I can get some sleep?
If it’s not annoying enough to warrant fixing right this moment, you can put a folded cloth or sponge underneath it to minimise the sound. Alternatively knot some string around the faucet aerator sufficient to rest on the base of the sink, so that the drips slide down instead of falling.
Our Team has been looking after the people of The Ponds for many years now. Our clients know us as quick, professional plumbers who do the job right first time, at an affordable price. We’re the friendly faces you need to see when you have a plumbing emergency.
When you find a plumbing emergency, we are on standby to save your bacon. We will be at your house rapidly to perform professional repairs quickly and proficiently, and leave the spot clean and tidy before we leave.
We provide The Ponds residents emergency plumbing services any time of the day or night, including every day maintenance and repairs. We’ve seen everything, and have pride in our reputation for stress free answers to all your plumbing predicaments.
When you ring our emergency line, you will talk directly to a plumber, not an answering service. We might even be able to help you resolve your issue over the phone. If not, we’ll be there promptly in a fully equipped van to get you sorted as fast as possible.
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