Burst pipes, no hot water, water leaks, blocked drains or toilets, when you have a plumbing emergency that is in need of fixing urgently we are the team to phone. Our The Ponds team of highly experienced and well trained plumbers can respond 24/7. Our plumbing vehicles are fully stocked meaning they can sort out almost all problems when on site.
Whatever your plumbing problem, call now, we’re ready to take your call to help solve your plumbing issue.
It’s the worst possible moment when your kitchen tap has spouted a leak, or your hot water cylinder has stopped working, or the toilet is blocked. Leaks, broken faucets, hot water tanks and clogged drains can all be a real pain.
Plumbing emergencies wait for noone. They can cause significant problems at the most annoying time, which is why you need an emergency plumber you can trust to be available when you call. We respond and get there quickly, no matter what time of day it is.
No matter the time, phone us and our Urgent plumbers will respond straight away. We will be there fast, and solve your The Ponds on call plumbing problems speedily and efficiently so your home can return to usual.
Our highly trained technicians have the knowledge, equipment and components to fix plumbing problems of all types quickly and economically. We have been looking after clients in the The Ponds area for years, and our loyal customers keep coming back because they know we will do an efficient and clean job.
We do not just do on call plumbing though, we’re also available for non-urgent plumbing jobs. Call or email our friendly dependable staff, and we’ll assist you with all your plumbing requirements. We are ready and waiting, no matter what the problem is or how quickly it has to be solved.
What do I do when a plumbing catastrophe strikes?
Safety first! Electricity and water are not a good mix, so switch the power off at the switchboard if needed first.
If there is still water leaking, turn off the tap to the appliance or fixture if you can, or go immediately to the main shutoff valve for your home. If you’re unable to find the water valve to turn off, then you could try turning on all the cold taps inside and outside your residence to depressurise the system and minimise the leak.
Now give our on call plumbers a ring, any hour of the day or night. We’ll be there as soon as possible to save the day.
While you are waiting, clear away any important things from the area, and clean up any water or put a container to catch the drips. If you turned the mains water off, switch off the heating for the hot water as well.
Help, I don’t know where the main water valve is!
The primary shutoff valve is positioned on the boundary near the road, typically under a blue or black plastic cover. You may know it as the water toby, stopcock or isolated valve. Turning the mains off can protect your house from more leaks or damage to the hot water cylinder.
Remember, a lot of appliances and fixtures have their own isolating valves as well.
We know a obstructed drain can be a serious emergency. Whether it’s the ensuite sink, the toilet, or the gully trap beside the house, a blocked pipe is seldom a happy circumstance. That is why our crew of on call plumbers are ready to deal with your plumbing emergency.
Obestructed drains can be a serious health risk, especially when sewage is involved. Sometimes you can fix it by yourself with a plunger and some can-do attitude. If you do not have a plunger though, our emergency plumbers can arrive speedily to get the pipes unclogged.
Whether the toilet is overflowing, the sink will not empty, or your stormwater drain is flooding the garden, we’ll be at your abode quickly to solve the issue. Our highly trained plumbers will get the water running where it is meant to go and clear away the mess.
With our well equipped vans, we have everything we need available to fix almost all drain blockages right away. If there is an underlying issue that needs other equipment or parts, we can put a temporary solution in place to get you through until the final repairs are concluded.
Can I use a chemical drain cleaner?
We suggest trying to clear simple blockages with a plunger if you have one. However, if you don't have a plunger, or it does not clear the blockage, we don't recommend chemicals as they rarely do a good job, and may cause more damage to the drains.
Do not let a clogged pipe send your day down the tubes. Call us and our emergency plumber will have everything flowing smoothly in no time.
Had a hard day at work and desperately want a refreshing shower? Time to put the children in the tub? Have some dishes to deal with? It’s seldom handy to turn on the hot tap and all of a sudden realise that the water is tepid.
When the hot water is not giving you that happy feeling, you want it fixed promptly. Whether the heating element has blown, the thermostat is faulty and the water is luke warm or practically boiling, there is a leak, or the tank is always overflowing, you need it hot again asap so your life can get back to normal.
Did you know about 30% of your home electricity bill is used for hot water heating? A leak may suddenly send your power bill through the roof. Leaks may also cause a lot of damage to your home and to things stored in the hot water cupboard. Don’t let hot water catastrophies harm your wallet, get them fixed promptly.
When you discover the water is too cold or hot, or there’s a leak in your hot water system, ring our The Ponds on call plumbers as soon as you can. We’ll get the hot water flowing again promptly. If you find a large amount of water leaking, turn the water off at the mains tap, and also turn off the heating element, until our plumbers arrive.
If your existing hot water cylinder is not repairable, our reliable plumbers can assist in identifying the best options for your budget, home size and your locality. If the rest of the system is also tired, we can schedule improvements so you will soon be enjoying life again.
From the little fresh water pipes in the floor, walls and ceilings, to the big sewage pipes underground, the majority of the pipes in your house are hidden away out of sight and out of mind. You don’t even remember them until there is a problem.
As soon as you find a problem though, it is the most imperative thing on your mind. A leak or burst pipe can be serious stuff, and you need it repaired immediately to prevent damage to your home, your possessions and even your well-being.
Our on call plumbers are set to be on the scene right away, so ring us as soon as you locate a burst pipe or leak of any sort. You can reduce further flooding by turning the water to the home off at the mains tap if needed.
Why did my pipe start leaking?
Pipes and taps can fail for various reasons. The pipes may simply be old and dilapidated. Or they may have frozen in extremely frigid weather and burst. Tree roots could have forced open subterranean seals. Or there could be an issue with how they were set up to begin with.
Once they arrive, our after hours plumber will diagnose the issue and promptly repair the leak or burst pipe. They can also examine the rest of the pipework if advised to check for other issues.
Do you own a annoying tap? One that will not turn on or off properly, drips, or is just defective?
We have seen an assortment of tap problems over the years, and we understand that even a minor drip can sound like someone practising the kettle drums in the small hours when the rest of the world is asleep. What was a trivial niggle, can all of a sudden be a drastic plumbing emergency.
It is not only annoying drips though. Leaks can run up the water bill, and also your power bill if it is hot water. Not only that, if water is getting down into the cabinetry or onto the floor and causing damage, that small tap leak can end up causing a lot of expensive damage.
Whether you need a whole replacement faucet, or just a washer that needs replacing, our professional 24 hour plumbers will quickly find the problem and resolve it. We even carry a modest selection of taps and faucets in their van for you to pick from, or can install a temporary one if needed.
From large to small, our The Ponds on call plumbers can fix any plumbing crisis. Not just taps, we provide a wide range of emergency and general plumbing services.
Why is my tap dripping?
Find a length of string of some kind, and tie it onto the tap aerator so that it hangs down to the base of the skink or basin. The drips will slide along the twine and dribble off quietly.
We have many years of combined experience providing plumbing services for the people of The Ponds. Our many happy repeat clients confirm our reputation for expert, quality, affordable work. Our team aim to assist you with all your emergency and non-urgent plumbing needs rapidly and professionally.
When you find a plumbing emergency, our team are on standby to save your bacon. We will be there rapidly to do expert repairs rapidly and proficiently, and leave the area clean and tidy before we go.
Over the years we’ve seen every kind of plumbing emergency. You name it, we have been up to our elbows in it. And even if it’s the middle of the night, on Easter Sunday, or during Christmas morning, we’ll be there promptly, repair the problem efficiently and clean up behind ourselves before we leave.
When you dial our emergency line, you will talk directly to a plumber, not an answering service. We may even be able to help you resolve your issue over the phone. If not, our plumber will be there quickly in a fully stocked van to get it sorted as fast as possible.
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